Get ready

Housing

Find out about housing services for students living both on and off campus. Stay up to date with Housing FAQs as they finalize plans for the upcoming year.

Description of the video:

[Video: On a red screen the IU trident seen as a cut out inside a white rectangle flies in. It moves to the left, revealing the words, “Residential Life,” also in white. Video fades to Sara Ivey Lucas, the Director for Residential Life and Assistant Dean of Students. She is shown in a brightly lit office space with vases and plants on the window ledge; a brown desk with a hutch is behind her, also displaying various décor items. Her name is displayed on a small rectangle in the lower-left corner.]

 

Sara: Hello and welcome to the first of three videos from Residential Programs and Services and theDepartment of Residential Life about the on-campus living experience for first-year students.It's our goal to make the experience your student has on-campus dynamic, transformational,and full of connections.My name's Sara Ivey Lucas, and I'm the Director for Residential Life and the Assistant Deanof Students here at Indiana University.And I'm super excited that your students are going to come and join us on campus.I've got three colleagues with me today who are going to share informationabout the on-campus experience.

But first, I want to give you a tip for success for your student.There are three key relationships that they need to develop in their first year at IUto more than double their chance of graduating on time and finding IU as a friendly, happy,home-like place to be.

 

[Video: The words, “Key Relationships” appears in a white oval bubble in the upper right corner.]

 

Sara: Those three relationships can be easily developed in the residence halls.First, they want to develop a relationship with a peer.

 

[Video: The word, “Peer” appears in white letters below the, “Key Relationships” bubble.]

 

Sara: Doesn't have to be their roommate, but should be a first-year student—someone that they can connect with and is having the same experiences, academic stressors,personal life stressors, all those things— that peer is very essential.They also need to develop a relationship with a role model.

 

[Video: The words, “Role Model” appear in white letters below the, “Key Relationships” bubble.]

 

Sara: So we want them to meet an older student—our RA's and CommUNITY Educators are great options,but they might also find that role model in a student government leader, a club or organization presidentthat they choose to get involved in—someone that's just a little bit older, a little bit more mature,and can help them navigate some of the things about Indiana University.

 

[Video: The word, “Mentor” appears in white letters below the, “Key Relationship” bubble.]

 

Sara: And finally, a relationship with a mentor—an older adult, our Residence Life Coordinators,our wonderful staff, their academic advisors, faculty members—anyone on campus is going to be happyto be a mentor for your student and develop those relationships.But there are lots of great options for them to find that mentor in the residence hall experience.

 

[Video: The Key Relationship bubby and list below disappear.]

 

Sara: Those three relationships, again, will more than double your student's chance of graduating on timeand being successful as they leave Indiana University, and that's our goal for them.

So I'm gonna have my three colleagues introduce themselves, starting with Lloyd Graham.

 

[Video: Cut to Lloyd Graham, Assistant Director with Residence Life in a different space. Behind Lloyd are windows, white walls with a framed poster, a dining table with three chairs, and various décor items. His name is displayed on a rectangle at the bottom left corner.]

 

Sara: Lloyd, can you tell us one of your favorite things at Indiana University?

 

Lloyd: Absolutely. Thanks, Sara. Hi everyone. My name is Lloyd Graham,and I'm an Assistant Director with Residential Life.And one of my absolute favorite things about our residential experienceis the CommUNITY Education Program…

 

[Video: A red bubble flies in on the left side of the screen. Inside the bubble is a white heart with the words, “CommUNITY Education Program” underneath.]

 

Lloyd: …which is an opportunity for our undergraduate student staffto facilitate experiences about and across difference with residents.And so that provides them with engagements that let them make meaning of who they are as a person,their identity, the identities of others, and the world around them.

 

[Video: The red bubble flies off screen.]

 

Sara: Thanks, Lloyd.

 

[Video cuts back to Sara.]

 

Sara: And Alex, can you introduce yourself and your favorite thing aboutthe IU residence hall system?

 

[Video cuts to Alex. He is shown in front of a virtual background image of Sample Gates, IU’s iconic entrance on Indiana Avenue and Kirkwood Avenue, with the flowers and trees around them in full bloom.]

 

Alex: I would love to. I'm Alex. I'm one of theResidence Life Coordinators in Wright.My favorite thing about IU, and specifically RPS in general, is the amount of people…

 

[Video: a red bubble flies in on the left side of the screen. In the bubble is a white heart and the words, “Diversity of People.”]

 

Alex: …that I get tointeract with that are coming from so many different backgrounds and experiences.I love to hear the stories everyone has to tell. Thank you, Sara.

 

[Video: Cuts back to Sara.]

 

Sara: Thanks, Alex. And finally, Victoria, can you tell us your favorite thingabout the IU residence halls?

 

[Video: Cuts to Victoria. She is shown against the same virtual background image of Sample Gates.]

 

Victoria: Yes, Sara. Hi, my name is Victoria Cheng, andI'm currently a Residence Life Coordinator in Eigenmann Residence Center,and next year I will be in McNutt Residence Center.My favorite thing about the residential life here is actually the library system that we have in-house.

 

[Video: A red bubble flies in on the left side of the screen. In the bubble is a white heart with the words, “RPS Library System.”]

 

Victoria: Not many institutions around the country has that to offer to students as a resource,and so I greatly enjoy using it as a staff member as well.

 

Sara: Thanks, Victoria.

 

[Video: Cuts back to Sara.]

 

Sara: So Lloyd, as we talk with parents, one of the things that they're often curious about is the type ofenvironment that we're trying to promote in our residence centers on campus.Can you describe that?

 

[Video: Cuts back to Lloyd.]

 

Lloyd: Sure can. As a result of students living with us in a residential environment, we want them to realizeboth consciously and unconsciously that we shape our residential environmentsto be places of learning and growth.And we do that intentionally through learning goals and learning outcomes.

 

[Video: Cuts to a white screen. While Lloyd speaks, the following information appears:

  • Learning Goals for Residential Curriculum
    • Wellbeing: image of a lotus blossom and a silhouette in lotus position, meditating.
    • Intellectual Engagement: image of a brain
    • Understanding Self & Others: image of two hands overlapped in the shape of a heart.
    • Civic Stewardship: image of a globe]

 

Lloyd: Those learning goals include Wellbeing, Intellectual Engagement, Understanding Self and Others,and Civic Stewardship.

 

[Video: Cuts back to Lloyd.]

 

Lloyd: And so those goals manifest themselves in a lot of different ways,one of which is one-on-one engagements.

 

[Video: A red bubble flies in on the left side of the screen. The word, “Methods” appears in a white bubble inside this red bubble. The text, “1-on-1 Engagements” appears below.]

 

Another could be a bulletin board that…

 

[Video: The text “Bulletin Boards” appears in the red bubble. This remains as the video cuts Lloyd’s image to a CommUNITY Education bulletin board with images and the words, “’growing’ your spiritual health.”]

 

Lloyd: … let's say, the CommUNITY Education Programwhich facilitates experiences about and across difference, puts up and it hasinformation about social issues, different aspects of social structures that may exist in society.

 

[Video: Cuts back to Lloyd, with the red text bubble remaining on the left side of the screen. The word, “Events” appears in the red bubble.]

 

Lloyd: It also may be an event that students go to and they engage with other residentsabout the residential experience, the academic experience, a lot of different things thatlead to meaning-making.And so we want all of these experiences to kind of culminate and come together to be transformative.

 

[Video: The red bubble and text flies off screen to the left.]

 

Lloyd:We want our residential environment to be transformational. And transformation is notsomething to be taken lightly.There's actually four key components to create a transformative environment and for itto reach its fullest potential.

 

[Video: Cuts to a white screen. While Lloyd speaks, the following information appears:

  • 4 Keys to Creating a Transformative Environment:
    • Safe and Welcoming Community
    • Meaningful Challenge
    • Critical Reflection (self and with others)
    • Commitment to Action]

 

Lloyd: One of which is being in a safe and welcoming environment.And what better place than in the residential environment in the context of a college campus.Another key component is some sort of challenge.And so that could be cognitively speaking, so some cognitive dissonance that happens,some challenge in the way students have been behaving.And then another key component is to match that challenge with some kind of critical reflection.And that critical reflection can look like self-reflection, it can be interpersonal in a sensethat they're talking to other people who have different perspectives to help themmake better sense of what they experience and the challenge that they're going through.And then finally, that last component of a transformational environment is some kind ofchange in behavior or commitment to action.And so, we in the residence halls, our staff are strongly committed toproviding opportunities and experiences that help cultivate a safe and welcoming environment,some sort of challenge, and some sort of critical reflection for students,and then that change in behavior or that action is kind of up to the students.But as a result of living in the residence hall, we hope that they are able tolearn, engage, and grow in that context.

 

[Video: Cuts to Sara.]

 

Sara: Thanks, Lloyd. And Alex, can you talk about what that looks like on a practical daily basisin the residence halls? What are the learning opportunities that you and your staff arehelping to create on campus?

 

[Video: Cuts to Alex.]

 

Alex: Thank you, Sara.

 

[Video: a red bubble flies in to the left side of the screen. The text “Learning Opportunities” appears in a white bubble inside.]

 

Alex: The first couple things that come to mind for opportunities for your studentsto learn and grow from—I kind of mentioned it before, and it's a little corny—but it's the people around them.

 

[Video: The words, “Other People,” appear in the red bubble. Alex’s video cuts to a picture of four students sitting together and interacting.]

 

Alex: So at IU, and specifically Residential Life, your students are going to be livingamong other undergraduates, graduate staff, full-time faculty that aren'tjust from the surrounding U.S., but also from around the world.

 

[Video: Cuts to a picture of a student and staff member smiling, and then back to Alex.]

 

Alex: So there's going to be multiple opportunities for your students to learn from—so many different perspectives and lives and experiences.To kind of build off of that, we have Living Learning Communities and Thematics that your studentscan opt into.

 

[Video: The words, “LLC’s and Thematics” appear in the red bubble. Alex’s video cuts to a picture of students lined up outside, smiling, and clapping. The web address for LLC’s and Thematic communities is below this image.]

 

Alex: It'll pair them with other like-minded students.Whether the similarities are in majors and identities that they hold or lifestyles that they're pursuing.

 

[Video: Image shifts to two students in their residence hall room, one sitting at a desk, and the other reading in a comfortable chair. Both students are smiling.]

 

Alex:These Living Learning Communities and Thematics allow your students to engagein a specific subject area or knowledge area that they're interested in and be able tobounce ideas off of their peers and staff around them.

 

[Video: Image shifts to a group of students wearing IU Civic Leaders Center t-shirts. Video then cuts back to Alex.]

 

Alex: And then the last thing that kind of comes to mind is our library system thatwe have in the residence halls.

 

[Video: The word, “Libraries” appears in the red bubble on the left side of the screen. Alex’s video cuts to an image of a residence hall library room, with stacks of books, study tables, and couches. This image then cuts to a student looking through the stacks in a residence hall library. This image then cuts back to Alex’s video.]

 

Alex: Libraries have always been a great connection to knowledge, and it's still held truewithin our residential life.Each residence hall comes with their own unique library, and so it's a servicethat we love connecting students to.

 

[Video: Cuts back to Sara.]

 

Sara: Thanks, Alex. Victoria, we know that many of the studentsthat are coming to the Bloomington campus have had exceptional leadership opportunitiesat home, and may be looking to continue those when they join us.Can you talk about the leadership opportunities that exist for residents living with us?

 

[Video: Cuts to Victoria.]

 

Victoria: Yes, sure, Sara. So we offer a wide range ofleadership opportunities on campus so that students can continue todevelop their leadership skills.And so to start off, I'd like to introduce some of the organizations that are within each residence hall.

 

[Video: A red bubble flies in on the left side of the screen. The words, “Leadership Opportunities” appear in a white bubble inside.]

 

Victoria: So first of all, each residence center has a student government that is composed of students who livein that residential community.

 

[Video: The words, “Student Government” appear in the red bubble below, “Leadership Opportunities.”]

 

Victoria: These residents organize educational and social initiativesthat focus on community building, and in general, advocate for the needsof the residents of that center.And another way to get involved is through the Conduct Board.

 

[Video: The words, “Conduct Board” appear on the list inside the red bubble.]

 

Victoria: So students can apply to get involved with the Conduct Board and gain the opportunityto promote peer accountability and shared ownership of the community environment.Through learning about and implementing the conduct process, students will get to helpcontribute to all four learning goals of the residential curriculum by helping their peersunderstand the impact of their actions.

And these two leadership organizations that I just mentioned would be both advised byeither a graduate supervisor or a Residence Life Coordinator like myself as a guiding staff member.But really, the students are the ones driving these leadership experiences.

And to add on to that, a few of the other leadership organizations around IU but still pertain tothe residential live environment are IU Residence Hall Association, or RHA for short.

 

[Video: The abbreviation, “RHA” appears on the list inside the red bubble. Victoria’s video cuts to an image of 5 students in IU gear.]

 

Victoria: So RHA is a central organization that advocates for the needsand interests of students who live on campus.

 

[Video: The image changes to a screenshot of the IU Residence Hall Association webpage. This is an image of students walking through Sample Gates and the text: “IU Residence Hall Association. Your Campus Student Government. Empowering Students to Speak Up, Make a Difference, and ensure IU is a Home-Away-From-Home!” There is a red bubble on this image with the text, “Get Involved.”]

 

Victoria: And students will have the opportunity and the option to attend all General Assembly meetingsto bring attention to issues in residential communities that they believe should be addressed.

 

[Video: Cuts briefly to Victoria before shifting to the National Residence Hall Honorary logo: a diamond with the abbreviation NRHH, the group title, and an intertwined chain links. This image also contains the text, “Established 1964.” The abbreviation “NRHH” appears in the red bubble on the left side of the screen.]

 

Victoria: And another organization is called the National Residence Hall Honorary, NRHH for short.So NRHH is a leadership-based honorary comprised of exemplary residential students whoare leaders in their communities.

 

[Video: Image shifts to a group of students in posed for a photo. The Leadership Opportunities bubble remains on the left side of the screen.]

 

Victoria: And this organization reallyfocuses on recognition and service.They host a lot events and facilitate a lot of activities that focus on giving back,not only to the IU campus community, but also the Bloomington community.

 

[Video: Image shifts to students holding a hand-painted National Residence Hall Honorary banner.]

 

Victoria: And students are able to become a member of the chapter through either a nomination or application.

 

[Video: Cuts back to Victoria.]

 

Victoria: And to wrap it up, students can also gain leadership skills though work opportunities…

 

[Video: The words, “Work for IU” appear in the red bubble on the left side of the screen.]

 

Victoria: …and there are plentiful work opportunities available for first-year students,and they're all in different departments.

 

[Video: Victoria’s video shifts to the image of student workers in one of the IU Dining eateries, Caliente.]

 

Victoria: So we have positions in dining, rec sports, center desks in the residence centers and the libraries.

 

[Video: Image shifts to students participating in fitness class in the Student Recreational Sports Center. Three students are leading on a stage in front of a projection screen, while other students follow along on the gym floor.]

 

Victoria: And so students can apply as soon as they get on campus if that's what they would like to do.

 

[Video: Cuts to image of a group of students smiling. Some are wearing costumes.]

 

Victoria: And if students are looking ahead to next year, they can also—during the fall semester—apply to become either a CommUNITY Educator and/or a Resident Assistantfor the next academic year.

 

[Video: Cuts back to Victoria. The red bubble flies off screen left.]

 

Victoria: And these are just some of the leadership opportunities that come to mind for me.

 

[Video: Cuts back to Sara.]

 

Sara: Thanks, Victoria.And thank you to Victoria, Alex, Lloyd, and all of the staff within Residential Programs and Servicesfor the work that they do to support our residence hall students and build community on campus.

We are really looking forward to providing you with two additional information sessions.Again, the next session will be on the administrative processes that exist in the residence halls—how we manage all the things that come along with living on campus.And then the final video will be about our move-in process.We look forward to helping you and your student experience IU as home.Thanks very much. Bye-bye.

 

[Video: Screen cuts to a black screen The IU trident appears in a red triangle. Text: “Indiana University” and a link to the Housing Website.]

 

[End of Video]

 

[End of Transcript]

Dining

Learn about dining at IU—from meal plans and dining options, to helping your student navigate healthy options. Stay up to date with Dining FAQs as they finalize plans for the upcoming year.

Description of the video:

[Video begins with IU Dining appearing and then the image fading into the image of Rahul sitting in an office with doors and a shelve in the background]

 

[Rahul’s name appears in the bottom left corner]

 

[Rahul] Hello and welcome to Indiana University Bloomington. On behalf of IU Dining, a part of Residential Programs and Services, I would like to welcome you. My name is Rahul Shrivastav. I'm the Executive Director.

 

[Video: the image with crimson colored text “OUR” and white text “CORE VALUES” with a crimson shape around it appear and then fade out]

 

[Rahul] We have some core values that I want to go through and introduce you to our program.

 

[Video: image with different pictures and a crimson filter appear, with text appearing “Pillars of Service and a list as Rahul speaks; Professional: Culinary Excellence, Customer Service, Fiscal Responsibility, Transparency; Cuisine: Nutrition, On-trend, sustainable; Interpersonal: accountable, empowering, collaborative, celebrating diversity, integrity, wellness”

 

[Rahul] We are professional—culinary excellence— our food is made from scratch. We do a lot of chef demos. We have a test kitchen where all our recipes are prepared for you and presented to you in our various concepts. Our customer service ensures a personal experience every time you visit any one of our locations. We are fiscally responsible. We tackle food waste. We make sure we procure all your ingredients in a very fiscally responsible way. We are transparent, constantly striving to commit to sustainable practices in food purchasing and operations. Our cuisine is nutritious and on-trend. We have cauliflower crusts, kombucha, chicken and waffles, jackfruit tacos. We are sustainable. We source from local purveyors where we can, and we source from the IU Campus Farm. We are interpersonal, accountable. We're empowered, get to know our staff. They have a familiar face as IU will become more like home. We collaborate with all of the departments to make sure your experience here is an amazing one. We celebrate diversity. Our chef's pick local ingredients and influence global flavors in them. We behave with integrity, and we look after you with wellness.

 

[Video: image changes to GrubHub logo and app on a phone with the phrase “Order IU Dining Favorites online for carryout”

 

[Rahul]We've partnered with Grubhub for mobile ordering. And now, I will turn it over to Cally Wilken, who will provide a brief overview of our meal plans while she was a student here.

 

[Video: image fades to Cally in a room with a door in the background and her name in the bottom left]

 

[Cally] Hello, my name is Cally Wilken. I just completed my senior year at IU, and I'll be returning as a graduate student in the fall. In addition to living on campus my first two years here, I was also an intern for IU Dining my junior year, so I'm pretty familiar with how meal plans work. Like many students here in Bloomington, I've had to learn to balance classes, social activities, and sports, and I have learned just how important it is to fuel well throughout the day. So let's talk about meal plans, which is the main way you'll get food on campus your freshman year.

 

[Video: image changes into infographic with the phrase “Just like at a restaurant, part of what you pay goes to operational expenses for equipment , labor, supplies, etc.” as well as “I-Bucks 60 Standard $3700” witht the infographic explaining the cost of operational expenses and actual I-Bucks”]

 

[Cally] As a first year student living on campus, you are required to have a meal plan at the standard level or higher. It works as a declining balance, so each time you make a purchase, it withdraws from your meal plan account.

 

[Video: image goes back to Cally in her room]

 

[Cally] You can use your meal points, which are called I-BUCKS, at unique locations all across campus, including C-Stores and eateries. We also have food trucks, which is really exciting.

 

[Video: the text “Disbursement” appears with the date “August 16, 2020” underneath it

and the text “January 2, 2021” underneath the other date]

 

Half of I-BUCKS disperse on August 16, 2020, for use. The other half disperses January 2, 2021, for the spring semester.

 

[Video: other text disappears and the text “One.IU.edu” shows up with the texts “Check your balance” and “Add I-Bucks”]

 

[Cally] It's easy to log in and check your balance at One.IU and add additional I-BUCKS as you need. You can choose to have them charged to your bursar bill, or to pay with credit card.

 

[Video: image chances to display the “I-Bucks 60” plan including other meal plans like “I-Bucks 60 Plus and Max”]

 

[Cally] The Standard plan is what most freshmen purchase. It covers just what you need, like one to two meals a day. The I-BUCKS 60 Plus plan is a little bit larger of a meal plan, which is really good for students who eat more than most or have higher energy needs. And this is also good for students with scholarships that provide funds that will be lost if not spent. The I-BUCKS 60 Max is our largest plan. It's very similar to the I-BUCKS 60 Plus, but it provides even more I-BUCKS to use. And this really good for students who have a much higher caloric need, such as student athletes.

 

[Video: image changes back to Cally in her room and then the text “dining.indiana.edu” appears next to her]]

 

[Cally] If you want to know more about specific cost information, I encourage you to visit the IU Dining website for information about each of those plans.

 

[Video: text fades out]

 

[Cally] I really enjoy the food at IU. There are amazing plant-based options at every location on campus. There are also great healthy options for on the go, such as bento boxes and yogurt parfaits with IU-made granola. IU Campus Stores have an amazing variety of snacks and grocery items to stock your room with. But they also can be a good way to run through your I-BUCKS quickly, so be aware of your budget. A final piece of advice I have is to just enjoy your first year at IU, and be sure to take advantage of opportunities to explore new perspectives, and to try new foods. Thanks.

 

[Video: image changes to Rahul]

 

[Rahul] Thank you, Cally. And to the class of 2024, on behalf of IU Dining, it's our pleasure to serve you. We hope you're as excited as we are. We can't wait to have you join us.

 

[Video: image changes to IU logo with website “dining.indiana.edu”

 

[End Video]

Description of the video:

[Video begins with the text, “IU Dining,” appearing on a crimson screen. The image fades into the image of Rachael sitting in an office with diplomas and a chalk board in the background. Rachel’s name appears in the bottom left corner]

 

Rachel: Hello. My name is Rachel Noirot. I'm a registered dietitian with IU Dining. I've been part of the IU Dining family since 2009, and I love to get to know our new students. I'm here to guide those of you with food allergies and intolerances and be a resource for dietary accommodations. You'll quickly get to know our food icons, which indicate Eat Right, Vegan, and Vegetarian choices at every location on campus.

 

[Video: the image with crimson colored text “Food Preferences” and icons for Eat Right, (red circle with white apple), Vegan (light green circle with white VGN), and Vegetarian (dark green circle with white V).]

 

Rachel: It's very important for IU Dining to know about your food allergy or restriction. If you have celiac disease, EoE, or have allergies to any of the top nine allergens, you're among many others on campus.

 

[Video: the image with crimson “Allergens” listing Dairy (light blue circle with white bottle, Egg (yellow circle with white egg), Fish (pink circle with white fish), Gluten (gold circle with white wheat shaft), Peanut (light brown circle [with shite peanut), Sesame (orange circle with three white seeds), Shellfish (dark blue circle with white shrimp), Soy (tan circle with white SOY), Tree nut (dark brown circle with white tree and the word nuts).  The image with crimson “Other dietary Restrictions” with Alcohol (purple circle with white glass of wine), Beef (light green circle with white cow), and Pork (magenta circle with white pig).]

 

Rachel: You are not alone, so email me before classes begin, and we'll find a time to talk through your needs and how our team can best serve you.

 

[Video: image with crimson “Email me at image with rnoirot@indiana.edu” in white contained in crimson oval.]

 

Rachel: We have a team of certified chefs and culinary staff trained through AllerTrain University, a widely known training program sponsored by FARE and used by universities across the country. Our staff will prepare foods for you no matter what dining location you frequent. Ask to speak with a general manager or a chef who prepared the food before ordering something you are unsure about. Ask early and ask often. To check out complete menus, ingredients, and allergen before you visit one of our locations on campus, visit NetNutrition.

 

[Video: Image of IU Dining website]

 

Rachel: I'll mention a couple final things. One of my final recommendations for anyone with allergies on campus, is carry your EpiPen. Always just give your roommate or your RA, and also those who you frequently dine with a heads up of your food allergies— just so they're in the loop. It's always good to have as many precautions in place as possible.

 

[Video: image of white text reading, “That’s it,” in a crimson oval]

 

Rachel: To the class of 2024, on behalf of IU Dining, it's our pleasure to serve you. We hope that you're excited as we cannot wait to welcome you to campus.

 

[Video: Fade to a black screen with the IU trident and white text reading, “Indiana University,” and the IU Dining web address dining.indiana.edu.]

 

[End of Transcript]

Staying healthy

Discover the many health resources available to your student at IU.

Description of the video:

[Video: White text reading “Division of Student Affairs Health Center” with an IU trident above it is in the center of a red-colorized image of the exterior front entrance of the IU Health Center. The text and trident are replaced by a video recording of a woman speaking.]

 

Marcey: Hi there.My name is Marcey and I'm a nurse atthe IU Health Center hereon the Bloomington campus.And I have worked here for pushing 19 years,and I'm not going to lie to you.This has been just weirdest one on record,and I do fully expect that there's going to be morethan the average amount of interest in the availabilityof health serviceshere on campus this fall.So I'm gonna tell youa little bit about what we are,what we do, what we can't do,how you access those services andhow the insurance ormoney piece works for us.You may have additional questionsso we'll have some contact information.And I certainly encourage youto check out our website.

 

[Video: The previous video is replaced by a Macbook Pro opened and sitting atop a white desk. On the screen of the laptop is the IU Bloomington Health Center website homepage. The url healthcenter.indiana.edu is above the laptop in red text.]

 

Marcey: Particularly healthcenter.indiana.eduThat will answer a number

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

 Marcey: ofmost commonly asked questionsthat we won't have time to cover here.So back in the dawn of time when Iwas a brand new college student ridingmy dinosaur to school,our health center was a room.

 

[Video: The video cuts to the same exterior shot of the main entrance of the IU Health Center, but it is a normal color now.]

 

Marcey: And so when I came to IU and afour-story building was staring at me.I was kind of surprised and you might be too.

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

Marcey: If you come inside,you will find out that wehave a full service medical clinic.

 

[Video: A graphic with large white text that reads “Medical Clinic” is centered, and below that in smaller text is text reading “Your medical home when you are away from home.” At the bottom are small icons above small text. From left to right, these read “Medical clinic”, “in-house laboratory”, “immunizations & travel clinic”, “physical therapy”, “acute eye clinic”, and “radiology”. In the background of all of this is a red-colorized image of a doctor smiling at a patient seated in an exam room.]   

 

Marcey: They can handle everythingfrom the sore throat andsprained ankles all the way up to needingsutures orhaving a horrible allergic reactionthat needs to be attended toand everything in-between.

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

Marcey: We have sexual health services available.So preventative things andpap smears and screeningsand we have gender-affirming hormone care available as well.Our in-house laboratorycan manage these things that weneed to know kinda right nowflu tests and strep tests.But we have contract labs and cansend out any number of lab tests too.So it needs to be runwe can find a place to do it.

 

[Video: The video cuts to a graphic with large white text that reads “Pharmacy” centered. Below that is smaller white text reading “Conveniently located in the heart of campus”. At the bottom are small icons above small text. From left to right, these read “Online refills”, “easy transfers”, “over-the-counter medications”, “private patient consultation”, “free dorm delivery”, and “bursar billing”. In the background of this is a blue-colorized image of a pharmacist sorting bottles of medication.]

 

Marcey: Our pharmacy is happy to acceptprescriptions from outside providers.They can also call outsidepharmacies and pull in existing prescriptions,but we do also have physicians

 

 

 [Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

Marcey: and nurse practitioners andPAs in-house that are more than happyto prescribe medications as well.They can deliveryour prescriptions to your dorm address.So if you're living on campus,we can help you out.

 

[Video: The video cuts to a screenshot of the IU Bloomington Health Center website homepage. A screen recording shows someone navigating to the webpage about the pharmacy. They scroll down to a button that says “sign up for delivery” (in reference to getting prescriptions delivered to your residence hall). They click on the button and it brings them to a sign-up page, through which they scroll down.]

 

 Marcey: We're also able to mail within the stateof Indiana and are glad to do that.We have radiology services,so plain film x-raylooking for pneumonias and broken bones.and things like that.

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

Marcey: More advanced imagingwe'll send out into town.It makes more sense there.We have physical therapy services.So if you have a question abouta modality and whether or not we can do that.Give us a call. Glad to let you know.We have an eye clinicin-house.In the health center properwe manage acute problems.So red eyes and pink eyes and fell asleep in my contacts,can't get them out.

 

[Video: The video cuts to a graphic with large white text reading “Health & Wellness” in the center. Underneath it is smaller white text reading “helps me set overall goals for wellness. At the bottom of the graphic are small icons above small text, which from left to right read “nutritional consultation”, “tobacco cessation”, “sexual health”, “massage therapy”, and “outreach programs”. In the background is a green-colorized image of 4 students sitting at a table laughing and talking while eating their packed lunches.

 

 

Marcey: Go on up to the third floor wegot our health and wellness area.But we havesmoking cessation and massage therapists,dietitians,

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

Marcey: and peerhealth wellness educators.So we want to help you when you'renot well , but we also want to keep you well.We have an allergy and immunization clinic.So if you're already on allergy shotsgot real bad allergies.We're glad to help you out.Go to the website for directionson how to make that happen.We can also help you outwith immunization needs.So you know IU requires certain things and thatactually falls under thepurview of the registrar.But we're happy to help you withthose shots if you need them.We'll talk about that more ininsurance and money piece.

 

[Video: The video cuts to a graphic with large white text in the center reading, “CAPS Counseling & Psychological Services”. Under that is smaller white text reading, “Support for academic, personal, and relationship challenges”. Across the bottom of the graphic are small white icons representing small white text under them. From left to right they read, “Individual & group counseling”, “psychiatric assessment”, “emergency services”, “video counseling”, “campus outreach”, and “English, Spanish, Mandarin, Hindi/Urdu”. In the background is a purple-colorized image of two people sitting in chairs across from each other having a conversation.]

 

Marcey: Going up to the fourth floorin the and counseling and psychological servicesis up there.Now when I first came to the clinic,it was half of the fourth floor.And then it became all ofthe fourth floor.

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]

 

Marcey: And it started creeping down the steps and suddenly ittook a chunk of the third floor as well.And a couple years ago

 

[Video: The video cuts to an aerial satellite view of the IU Bloomington campus with the text “The Let’s Talk Multicultural Outreach Program is now available in all five campus culture centers and ten locations in Bloomington” written in white above the image. This is all on top of a crimson background. Yellow dots begin to appear on the campus aerial view, showing where the locations for the outreach programs are.]

 

Marcey: we started sending outsome satellite offices.So your takeaway from that should bethat mental healthcare at college,is kind of a big dealand not getting any smaller.

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]   

 

Marcey: Our CAPS counseling service willmanage all of our ADD/ADHD meds needs.So if somebody at home is notwilling and able to continueto help prescribe those.I want you to get with us real earlyand we'll figure out how we needto assist you while you're here on campus.If you have chronic mental health needsand you're taking several medications and wecan assist you with that. Again, give us a call.So, that's a lot of stuff going onand we can't handle everything.But we still want to be your eyes and earshere on campus.And let you know what services are availableout in the community at largeso we can help direct you to the better managed careif that's not something we can do.No matter what your health care needs arethe IU Health Center wants to be your medical homewhen you are away from home.Our main two ways that students like toschedule appointments are eithercalling in to our appointment line directly,or getting on line. So again, that Health Centerwebsite, you can hop on and you can seeif you can schedule an appointment.

 

[Video: The video switches to a screen recording of the main homepage of the IU Health center website. The screen recording scrolls down to reveal more of the main webpage. It then clicks on the button that says “Make an appointment online”. The screen loads to show more information about making an online appointment.]

 

Marcey: We have certain appointments availableOpen up ongoing so ifit's something that's a less urgent needyou have a medication renewal comingup and you're just takingyour time, you can make that appointment at your leisure.

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]   

 

 Marcey: But a lot of our students come inand don't know they're going to be coming in that daywhen they wake up.So sore throats andsprained ankles and those acute types of needs.So again, wake up at 7:30 in the morningwe have a number of blocks on appointmentsthat we lift those blocks,that you can schedule thosesame-day appointments.So while you may look the nightbefore and not see a lot,you can look at it that very morningand see that there's a lot of options available.If you don't seethe thing that you want to beseen for online, then please,I beg of you to call ourappointment line because you wanna makesure that whatever we're scheduling you foris the correct thing,the appropriate amount of timeand with the appropriate provider.You have options oftelehealth appointmentsso we can talk to you onthe computer, or youcan come in and be seen inperson and if you have a very urgent need,bleeding,allergic reaction, those sorts of things.We do still have walk-in clinic available,but are very much trying toreserve that option forpeople who are truly inurgent need of care at that moment in time.We're trying to minimize yourexposure to germs and exposing us as well.So, that's how you access services.So how does the money piece work?Well, number one, you don't have tohave insurance to see us,and so don't letthat be a barrier to your care.But if you do have insurance,we can't do a whole lotunless we have that information.So just make sure that our studentshave a picture of the front and back oftheir insurance card, either intheir phone or a physical copy in their wallets.Either one works,we just need the digits,we don't need actual physical cards.Insurance works two ways in the clinic.One is the pharmacyand the rest is the rest of the clinic.So I'm gonna talk about pharmacy first.The pharmacy is able to bill for the vastmajority of all insurances.Now a couple of big exceptions areMedicaid and HIP.So, unfortunately, if you have Medicaid or HIPinsurance, we're not able to use thatfor clinic charges or in the pharmacy.So, while we're happy to have one of our providerssee you, you would be responsible for thevisit fee, but our providers can call prescriptionsto outside pharmacies that can accept your insurance.

 

[Video: The recording of a woman speaking continues. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges. White text appears above the recording of the woman talking, reading “Call our pharmacy: 812-855-3865”.]   

 

Marcey: If you have any questions,you can always call our pharmacy directly,but you can also call your insurance companyto be a 100% sure.

 

[Video: The recording of a woman speaking continues. The white text above the recording of the woman talking, reading “Call our pharmacy: 812-855-3865”, fades away.]

 

Marcey: And I encourage you tolet them know that you're talking aboutthe IU Health Center oncampus 600 North Jordan Avenue.We are not the IU Health System.So everywhere else in town that'sgot IU Health stamped on it,that is not us. Lovely people,but we're just not affiliated in any way.So just to be clear on that.So we talked about the pharmacy, we're going to talk aboutthe rest of the Health Center.So as of this time,May 6th when I'm filming this.At the moment we are ableto bill for Anthemand all Blue Cross Blue Shield plans.So I will let you know that weare not necessarily innetwork for every singleBlue Cross Blue Shield.So if you pull your card out and yousee that there is a PPO on it,then we're probably going to be in network.Shouldn't be any problems,we'll process that claim.No problem.If you have an HMO that's going to be morerestrictive so while wecan submit your claim for you.We are not able to bedetermined as in network usually with that.So, maybe you can call and double-check,but just to be aware of that.Every other insurance, SIHO, Cigna, UMR, United Healthcare,whatever it is at this moment.

 

[Video: The recording of a woman speaking continues. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges. White text appears above the recording of the woman talking, reading “healthcenter.indiana.edu/fees-insurance/accepted-insurance”.]   

 

Marcey: So check, our websitea little closer to time, thatmay change.At this moment we are not able to bill those claims for you.

 

[Video: The white text above the recording of the woman talking reading “healthcenter.indiana.edu/fees-insurance/accepted-insurance” fades away. The video cuts to the same of the homepage of the IU Health Center website. The screen recording shows someone moving their mouse to the “Fees & Insurance” tab at the top of the page, then navigate down to the “Accepted Insurance” option and click on that. It automatically goes to the Accepted Insurance webpage, and the screen recording shows the user scrolling down through this page.]

 

Marcey: Things to know ...that we do keep our prices low.The Health Fee that every studenttaking three credits or more is assessed doeshelp to lower costs

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]   

 

Marcey: across the board for all our students.So the copay that you haveto do for a visit may well beless

 

[Video: The video cuts to the same of the homepage of the IU Health Center website. The screen recording shows someone moving their mouse to the “Fees & Insurance” tab at the top of the page, then navigate down to “Cost & Payments” and click on this button. It automatically loads the Cost & Payments webpage, and the screen recording shows the user scrolling down through this page and then scrolling up. They then click on the “student health fee” hyperlink. It loads the Health Fee webpage, and the screen recording shows them scrolling down through this page, then back up.]

 

Marcey: than what you would be paying regardlessif you have a high deductible plan,and you've not met that yet, it's still maybea cheaper option for you to come to us.But you can also considercalling your insurance company and askingthem if they will designatethe clinic as an in-network provider.They are often willing to dothat because

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]   

 

Marcey: our services areso much less expensivethan going out into the community.So you may need to get toa supervisor when youcall your insurance company.Find somebody who knowsthings and maybe you'll get a yes.Yay! In which case youwill file your own claim.And when the student checks out theycan Bursar their charges.Or we can do HSA,TSB check, credit, debit,all of those good things.But otherwise ifthey say that "No, not in network,not going to be in-network." At that pointyou're just going to be doinga little bit of figuringout time, geography, money.We are close, we are relatively cheap,and we're fast, aswell of the ways that youcan access our services.So somewhere in that Venn diagram,things are going to bemore important and it'snot for me to judgecost sensitivity. You are already payinga lot of money out of pocket.So, if it makes sense to come to us,we would love to see youAnd if it makes sense for you toaccess ... care in the community.Again, get with us we'll assist you withfiguring out what works best for you.

 

[Video: The video cuts to a graphic with the title “Health Center Cheatsheet”. There are icons next to bolded words that have phone numbers for popular tasks done within the health center. Nurse Marcey’s contact information is at the bottom. A picture of the main entrance of the IU Health Center is on the left of the graphic. A red banner on the lower right of the graphic shares the social media username for the IU Health Center, @IUHealthCenter.]

 

Marcey: Again, I thank you so muchfor your time today.Additional questions. We'll havethose numbers up for you.Call us. However we can be of assistancewe're so thrilled that you have chosenIU and we're honoredthat you are

 

[Video: The video cuts back to the recording of a woman speaking. The recording takes up most of the screen, but some of the red-colorized image of the exterior front entrance of the IU Heath Center can be seen around the edges.]   

 

Marcey: entrusting, parents,the care of your students to us,and students that you aregoing to be coming with us this fall.I hope you have a wonderful school year.Thank you so much.

 

[Video: The video cuts to the the same image as the very beginning of the presentation. It has white text reading “Division of Student Affairs Health Center” with an IU trident above it is in the center of a red-colorized image of the exterior front entrance of the IU Health Center.]

Description of the video:

[Video:  image in white “Health & Well Being” on crimson background with two students smiling]

 

[DeeDee’s name in bottom left corner]

 

[DeeDee] Hello IU families.My name is DeeDee Dayhoff.I'm the Assistant Dean forStudent Services and Parents,and I'd like to sharesome information with youon student health and well-being here at IU.The Division of Student Affairsis committed to making sure weprovide critical resources tokeep students healthy and safeoutside the classroom so theycan succeed inside the classroom.We want to promote the continued use ofall the healthy habitsthey had in high school,which may have included regular exercise,

 

[Video: image in white “Regular Exercise” and drawings of two people running]

 

[DeeDee] a good sleep schedule,

 

[Video: image in white “A Good Sleep Schedule” and drawing of the moon and stars]

 

[DeeDee] and eating right.

 

[Video: image in white “Eating Right” and a drawing of an apple]

 

[DeeDee] Over time, we've seentrends in the kinds of challenges thatfirst-year students experienceas they transition to college.Those include difficultywith time management,

 

[Video: image in white “Time Management” and drawing of a clock]

 

[DeeDee] struggles with balancing their social lives,

 

[Video: image in white “Social Balance and drawing of people on a seesaw.]

 

[DeeDee]and keeping up withtheir health and wellness.

 

[Video: image in white “Health and Wellness” and drawing of person in yoga pose]

[DeeDee] Additionally, we know thatnationally there has beenan increase in mental health-relatedconcerns among students,specifically in the areasof anxiety and depression.

 

[Video: image in black “Mental Health Concerns for Students in the last 12 months.  In crimson pie charts depicting 87.4% felt overwhelmed by all they had to do, 65.6% felt very lonely, 45.1% felt so depressed that it was difficult to function, 13.3% seriously considered suicide. Source cited: National College Health Assessment Executive Summary, Fall 2019]

 

[DeeDee] At IU, we're doing all we can toaddress the mental healthsupport for our students,including hiring a diversity of counselorswho understand the uniqueness ofstudent perspectives and experiences.

 

[Video: image IU Trident in crimson, image in white “Health Center, Counseling and Psychological Services, Division of Student Affairs” image in white “go.iu.edu/CAPS in crimson oval, image in white 812-855-5711]

 

[Video: image of 45 diverse faces]

 

 

[DeeDee] Campus life can create a lot ofdistractions and difficulties for studentsand we just want to make sure thatwe're doing all that we canto offer ways for students tosuccessfully navigate those challenges.

 

[Andi’s name appears at the bottom left corner]

 

[Andi] I'm Andi Cailles, Assistant Deanfor Student Support and Advocacy.We know that a lot of students arrive atIU with a history of anxiety, depression,or some other mental health issue.What kind of support isavailable for them on campus?

 

[DeeDee] Yeah, I'm glad that you asked that.So Counseling and Psychological Servicesis a great resource oncampus for students seekingshort-term solution focused therapy.

 

[Video: image in crimson IU Trident, image in white ““Health Center, Counseling and Psychological Services, Division of Student Affairs” image in white “go.iu.edu/CAPS in crimson oval, image in white 812-855-5711]

 

 

[DeeDee] They also offer lots offree workshops and support groups.So here to tell us more aboutCAPS is Dr. Denise Hayes,Director of Counseling andPsychological Services.

 

[Video: image in white “Support Comes In Many Forms, Try a Caps Group or Workshop” image in white “go.iu.edu/CAPS-Support” in crimson oval]

 

[Denise’s name and title appears in bottom left corner]

 

[Denise] Hello. My name is Denise Hayes,and I'm the Director of Counseling andPsychological Services forIndiana University's Bloomington campus.We're very excited aboutyour student coming to campus,and we have many resourcesavailable for them.

 

[Video: image in white “Visit us on the 4th Floor of the Health Center, 10th Street and Jordan Avenue” on crimson banner at the bottom, image of the IU health

 

[Denise] Our focus is onprevention, treatment, and maintenance.So in prevention we have WellTrack,which is a resourcewhere students can self-assess,to determine if they're worry,their anxiety, their sadness is depression,and also tips on how tomanage some of those symptoms.

 

[Video: image in white “WellTrack Interactive Self-Help Therapy, image in black Interactive Self-Help Therapy, Download the WellTrack mobile app and register to access all of these features on your smart phone. Images in black Deal with stress, anxiety and depression with drawing of lotus flower in red, Monitor your mood (with image of bar graph in red), Assess your mental health (with image of a human brain in red) Connect with Campus Resources (with image of a hand holding people in red), image of smart [with sad face]

 

[Denise] We also provide workshopsthat are free and you can just go online.And if you go to our webpage,you will find workshops andwebinars, and those are wonderful resources.

 

[Video: image of the Health Center website]

 

[Denise] We also have Crimson CORPSwhich is a peerstudent wellness group.And they do workshops forstudent groups and classroom presentations.

 

[Video: image of the Crimson Corps students]

[Denise] In terms of treatment, we offer individual,couples, and group counseling.

And we are a brief therapy model,which allows us to never have a waitlist.

 

[Video: image of two students in chairs facing each other]

 

[Video: image of three students in chairs talking with each other]

 

[Video: image of three students in chairs talking with each other]

 

[Denise] Students can always get inbecause we typically see studentsanywhere from five to eight sessionsto help them address the concern thatis creating difficulties forthem to be successful in their academics.Certainly there are timesthat we see students longer.We don't have session limits,but very often students are able to reducetheir anxiety and theirconcerns and are able to get back on track.We also offer group counseling,which is unlimited number of sessionsand it provides morethan individual counseling,the opportunity to meet with a counselorweekly with a group of their peers.

 

[Video: image of group counseling sessions. Image in white “Support Comes in Many Forms, Attend a Free Caps Support Group” with the exception of “Self-Care and Support for Survivors” students need to be a client of CAPS already or have completed a FREE CAPS ow appointment before starting group. Call 812-855-5711 to join a group or learn more.  Groups listed, Healthy Relationships, Chronic Illness, Empowering Students of Color, Self-Care and Support for Survivors, Gender Expressions, Queer Space, Dissertation Support, Grief and Loss]

 

[Denise] And we also haveinterpersonal therapy groups,which are opportunitiesfor students to developnew skills. How to be more assertive,how to speak up and find your voice.And so we have all these resourcesfor students here on campus.We also have emergency services24 hours a day,7 days a week,and you reach that by dialing812-855-5711 and selecting option 1.This resource is available for faculty,staff, students, and parents.

 

[Video: image of the check-in desk at CAPS, image in white “24/7/365 Emergency Services, image in white “812-855-5711”, in crimson oval, image in white “Choose Option #1]

                   

[Denise] If you're concerned aboutyour student, you can callthat number and talk witha counselor about what you're observingand they will giveyou options and suggestionson how to maybe refer yourstudent to the counseling center.Students can usethat resource for themselves,and often they use itto consult about their peers.They're very concerned abouteach other. We're here for you.Welcome to campus and Ihope you have a wonderful academic year.

 

[Andi] Parents hear a lot aboutstudents partying at schooland are concerned about howtheir student might be influenced by that.

 

[DeeDee] That's definitely a concerning issuethat can get in the way of studentsuccess. Substance use is a problemeverywhere, not just at IU.And substance use is different now than itwas 20 or 30 years ago.Students are drinking alcohol atlevels that are incredibly high,and also combining them withother drugs, includingprescription medications.We will educate students on alcohol use,but we also need you totalk to them as parents aboutthe choices that they'll be facedwith when it comes to using substances.But it's important to know thatnot everyone uses substances on campus.Remember, when your studentcalls to tell you thateveryone is going out anddrinking and they have nothing to do,please remind them that there are lots ofstudents who aren't drinking and partying,and that they need to focuson finding those communities.In fact,we have a number ofactivities that studentscan participate in without drinking.IU Late Nite is one ofthe most popular events we have on campus,and that happens every Friday evening atthe Indiana Memorial Unionfrom 9:00 PM to 1:00 AM,and it's absolutely free.

 

[Video: image in neon pink “Late Nite”, image in white “go.iu.edu/latenite” in crimson oval]

 

[Video: image of two students taking a selfie]

 

[Video: image of students playing pool]

 

[Video: image of student raising arms at a concert]

 

[DeeDee] I also want to share that Substance UseIntervention Servicesis an office that providessafe judgment-free spacefor students to exploretheir concerns about their own useor share concerns they have about a friend.

 

[Video: image of IU Trident, image in white “Division of Student Affairs, Substance Use Intervention Services, image in white “go.iu.edu/SUIS” in crimson oval, image in white “812-855-3898”]

 

[DeeDee] They also offer the CollegiateRecovery Community forstudents who are seeking recoveryor trying to maintain recoverythey've already established.

[Video: image in red ‘Find your Community”, image in white “We know where you’ve been and where you need to go. Join the community that will support our recovery. Image in white in crimson oval “go.iu.edu/recovery, image in white in crimson oval “crcs@indiana.edu, in bottom right hand corner “Division of Student Affairs, Collegiate Recovery Community”]

 

 

[Andi] What happens if a studentexperiences or witnesses some type ofharassment or discrimination on campus?

 

[DeeDee] Indiana University does not toleratebigotry, bias, or harassment of any kind.Being a student at IUmeans engaging with otherswho are different andlearning to work with them.Students may not love or evenlike everyone they meet here at IU,but there is never a reason tobehave with incivility orhostility to another community member.Here to share more with us isCedric Harris, Director of the Bias Response Team.

 

[Cedric’s name and title appear in bottom left corner]

 

[Cedric] Hi, my name Cedric Harrisand I'm the Director ofBias Response with the Dean ofStudents Office and I'm going to talk todayabout bias incident response.

 

[Video: image in white “Indiana University strives to achieve full diversity, and to maintain friendly, collegial, and humane environments, with a strong commitment ot academic freedom” on crimson background]

 

[Cedric] Part of Indiana University's missionis to strive to achievefull diversity and tomaintain friendly, collegial,and humane environments witha strong commitment to academic freedom.A part of ourcore values include diversityof community and ideas,and respect for the dignity of others.In the Division of Student Affairswe're partners in student successand our values include learning, respect,wellness, diversity, equity, and inclusion.So what happens if you experiencean incident that goes against these values?We call this a bias incident.A bias incident targets an individual based ontheir age, color, religion, disability,race, ethnicity,national origin, sex, gender,gender identity, sexual orientation,marital status, or veteran status,as identified in the student code of conduct.

 

[Video: image of handprint with “Stop Bias” in red, image in black “Respect and Civility”, image in red “If students don’t feel safe on campus, they can’t learn. Report issues of bias/harassment regarding: images in black Race, Ethnicity, Religion, Disability, Gender, Gender Identity, Sexual Orientation, Report an incident, image in white on crimson oval “go.iu.edu/CareReport, image in red incident@indiana.edu]

 

[Cedric] We want you to know,students have a right to freedom fromdiscrimination and a rightto freedom from harassment.It's also important to notethe U.S. Supreme Courthas repeatedly ruledthat hate speech is legally protected,free speech under the First Amendment.I encourage you to visit the freespeech website here at IU.

 

[Video: image of Free Speech website]

 

[Cedric] What should you do ifyou witness or experiencean act of bigotry, bias, or harassment?I encourage you to go to our website orthe IU Mobile App andcomplete a bias incident report.It's a public care form,anybody can fill it out.It'll ask for your basic informationand description of what happened.

 

[Video: image of the Division of Student Affairs Website]

 

[Video: image of Public Care Form]

 

[Cedric] So what happens after we receive your reportregarding an act of bigotry, bias, or harassment?If the student includes their name in the report,then I'll reach out to that student toacknowledge the report andthe harm they have felt.I will offer to set-up a meeting to discusswhat happened, offer support,and then discuss with themwhat they might like to seehappen next. If needed, I willrefer to someone in our biasresponse network from across campuswho can assist with helping thatstudent. If the reportis anonymous, then the stepswe can take are limited,but we will do our best to addressthe concern. If thereport is from a third party,I'll reach out to get more informationand follow-up if a student is named.This process is all about education.

 

[Video: image in red “5 Steps”, image in white “you can take to build a” image in red “Caring”, image in white “ Campus Community”, images of numbers red 1,2,3,4,5 with images in white “Examine your personal biases”, “Validate the feelings and experiences of others” “Listen”, “Call out racist statements or actions”, Provide help and support”]

 

[Cedric} Ideally, I try to match-up the peopleinvolved so they canresolve what happened between them.Sometimes a student asks me to meet withthe offending person to offersome educational insightsto improve how theyinteract and connect with other students.Many times though, we don't know whocommits some of these bias incidents.Our overall goal is to offeryou support, educate others,and influence positive change inthe university community. Welcome to IU.

 

[DeeDee] On a broader level,IU strives for everyonein our community topromote a culture of care here on campus.

 

[Video: multi-color image “Culture of Care”]

 

[DeeDee] Hoosiers looking out for oneanother and stepping up tohelp and support other studentsin the areas of sexual well-being,drug and alcohol awareness,mental health, and respect.Please see the two video links at the end ofthis module that shows whatthe culture of care looks like here at IU.

 

[Video: links to tow videos “The Bystander Effect”  https://youtu.be/psUIsX5woRs and “Definition of Consent” https://youtu.be/laMTr-rUEmY ]

 

[Video: image of IU trident, image in black “Indiana University Bloomington, Division of Student Affairs, image in white within crimson oval “studentaffairs.indana.edu”, image in red “812-855-8187]

 

Getting around campus and Bloomington

Learn about the transportation options at IU.

Description of the video:

[Video: Arial view of Indiana University. A red bar moves on screen. New words appear in the red bar. They read, “Stadium parking, tickets, passes, meters, and maintenance.” The red bar moves off screen to the left.]

 

Man: Tempted to send your student to IU with their own car?Let's rethink that plan.A car can often be more hassle than help on campus.With limited parking spaces on campus,many students have to park their cars at the football stadium, even if they live on campus.Not to mention that parking tickets, parking passes, meters, and maintenance costs add up quick,especially when they won't be using their car the majority of their time at school.

 

Man: Whether they're traveling across campus or home for break, there are plenty of bettertransportation options for students that allow them safety, freedom, and the ability to focuson what matters most— making the best of their college experience.

 

[Video: Red bar appears in middle of the screen. New words appear in the red bar. The words, “safety, freedom, and ability to focus” appear in the red box then exit the screen to the left. Students walk through the Sample Gates at Indiana University]

 

Man: One great option is to send your student to campus with a bike.IU Bloomington is a scenic campus that is designed to be walking and biking friendly.When the weather takes a turn, they can use both Campus Bus and Bloomington Transit.Both bus systems are fare-free for IU students and provide access all over campus and Bloomington.

 

[Video: A white box with a bike appears in the upper left-hand corner of the video. The video shows footage of a man grabbing his bike from a bike rack. A red box with words appears on the left-hand side of the screen. The words read, “Scenic campus, biking friendly.” The video shows footage of a bus driving toward an intersection. White boxes appear on the left-hand side of the screen. They read, “Campus bus and Bloomington Transit.” Below the white boxes, more words appear. They read, “Fare-free for students and routes throughout the city.”]

 

Man: IU also offers handy car-sharing, ride-matching, and safe-ride options to keepstudents safe and on-the-go.Zipcar is a car-sharing option for anyone on campus who is at least 18, including international drivers.Zipcars can be rented by the hour or day, and insurance is included with the rental.When your student wants to return home for the weekend or on breaks, they can also use Zimride.Zimride is IU's free and exclusive ride-matching platform.Students can offer or request rides from other IU community members for commutes,road trips, events, or anything else.

 

[Video: Footage of a man opening the trunk of a Zipcar. A red bar appears in the middle of the screen displaying white words that say, “Car-sharing, ride-matching, and safe-ride.” New footage of a woman walking to her car is shown. Footage of a woman driving her car. A red bar in the left-hand corner displays a white box with “Zipcar” in black letters. Below the white box, white words appear that say, “Ages 18+, rent by the hour or day, and insurance included.” The red bar moves off screen to the left. A white box appears in the upper left-hand corner of the screen that reads, “Zimride by Enterprise.” A red bar is displayed on the left-hand side of the screen and shows white words that read, “Free and exclusive, offer or request rides, and match rides to anywhere.”]

 

Man: Private charter services are also available for individuals who need easy travel between campus,the airport, and other major metropolitan areas.And to keep students safe late at night, IU offers IU Ride, which provides free,safe rides within Bloomington city limits.All students need to do is use the IU Ride app to request a ride.Want to know more? Visit transportation.indiana.edu.

 

[Video: Footage of a white charter bus. A white box appears in the upper left-hand side of the video with words that read, “Private charters.” A red box appears on the left-hand side of the screen with underlined words that read, “Travel to.” More words appear underneath. These read, “Campus, the airport, and other cities.” Footage of a person scrolling through their phone. A white box appears in the upper left-hand corner that reads, “IU Ride.” A red bar appears and displays the words, “Free and safe, late-night service, and operated by students.” Footage of students climbing into a car. At the top of the screen, a red box with the IU trident is shown. The words, “Indiana University,” are shown in the middle of the screen. Below that, a white box with the website transportation.indiana.edu is shown at the bottom of the screen. Footage of a car driving away.

                                                    

[End of Video]

Financial know-how

Find out what you should know before your student’s first bill is due. Learn about the following in Student Central—IU’s one-stop shop for taking care of the business of being a Hoosier. Stay up to date with Student Central FAQs as they finalize plans for the upcoming year.

Description of the video:

[Cheerful music plays.]

 

[Video: The screen is red. The words Indiana University appear, then move offscreen to the left. New words move in from the right of the screen. It reads student central. The word central is then rolled as if on dial and new words appear in rotation. The new words that appear next to student are financial aid, then records, then it stops rotating on accounts so that it reads student accounts.]

 

[Video: The red screen and words fade away and a new slide appears with an image of the outside of the Student Central building, with large glass doors and many windows. There is a red graphic on the left of the screen that features the IU trident logo and the words student central. Over the image of the building are the words student accounts.]

 

Juliet: Hello again. This is Juliet with Student Central, your one-stop shop for questions about financial aid, enrollment and the student bill. In this video, we'll focus on some of the key facts you'll need to keep your bill paid on time.

 

[Video: The screen clears and a new slide appears titled payment options. There is a screenshot of the website with a menu of options regarding costs, financial aid, and paying your bill. The title of the screen from the website reads need to pay your bill, here’s how. It then lists payment options, including use your bank account, use a credit or debit card, use an automated service, use a payment plan, use a college savings plan, use a foreign currency, and third-party sponsors.]

 

Julie: You're responsible for paying tuition, fees and all other charges by the due date on your bill. We'll email you and your third-party users when you have a bill to review. Make sure you're checking your IU email account daily. That's where we'll send your billing notices and other official communications. Your tuition, fees, and amounts owed to the university units like Residential Programs and Services, the IU Health Center, and IU Libraries are added together to represent the total amount due on your student account. Each month, we'll create an electronic bill that shows new activity and the amount that's due by the due date. It's important to note that you need to check your bill every month and it's always due on the 10th of the following month. You'll start to see charges posted to your account in July. Your first bill will be sent in August with a due date of the 10th of September. You can access your bill online through one dot IU. The easiest and most convenient way to pay your bill is by e-check. There's no fee for an e-check transaction  and once you input your bank routing number and your bank account number, the system will store that information for you so you don't have to go looking for it every time you make a new payment. Again, this is a free transaction and it's very easy to use. If you choose to use your debit card or credit card, there's a transaction fee. This is why we recommend using your bank account or an e-check transactionto pay your bill. It's free and it's easy and you don't have to worry about the transaction fee. Another way of paying your bill is the payment plan. Many families take advantage of this because they may not have the ability to pay the entire bill at once. The payment plan allows you to split the bill into four monthly installments, September, October, November and December. It costs $70 to take part in the payment plan each semester. On the day you sign up, the system will automatically draw your first payment plus the payment plan fee from your bank account. This means that if your bill is $12,000, your first payment would be $3,070. This breaks down to $3,000, or 1/4 of the $12,000 total due, plus the $70 fee for being on the plan. The next payments will be pulled automatically from your bank account on the 5th of each month: the 5th of October, the 5th of November, and the 5th of December. You might have questions about why the payments are pulled from your account on the 5th when the bill due date is on the 10th. This is so that the payments will have time to process and post by the due date. If you like how this plan works for you in the fall, remember to sign up for it again in the spring because it does not automatically rollover from one semester to the next. Another payment option is the 529 College Savings Plan. If you're going to pay with a 529 plan, we encourage you to have a conversation with your plan administrator, whoever is holding those funds. There are many different plans and they all have different rules and regulations. Your administrator is the expert on your plan. They'll be able to tell you which charges are covered and which are not. We recommend your plan administrator send the funds directly to you rather than to IU because we want you to stay in control of your money. When you're in control, you get to decide when and how you send the funds to IU. This allows you to stay better informed on when payments are made and how they're sent to IU. You can review other payment options on our Student Central website.

 

[Video: The screen clears and a new slide appears titled have questions, email us at s c u at Indiana dot e d u. There are social media usernames below that. On twitter, the username is at s t u central IU. On Instagram the username is student central IU. On Facebook the username is student central IU. At the top of the screen is a graphic that shows a search bar and an ask button. In the search bar it reads questions for student central. Under the ask button, it reads student central dot Indiana dot e d u. Then it lists financial aid, student accounts, and student records. Below the graphic is the website address again, student central dot Indiana dot e d u.]

 

Juliet: We just gave you a lot of information in a very short amount of time, which means you're probably going to have questions. We encourage you to use our Ask Student Central tool. This tool is available at the top of every page on our website. If you have a question about paying a bill, type in “how do I pay my bill” using real language instead of keywords. The tool will provide generic answers and guide you to the right place on our website where you can learn more about whatever topic you have questions on. The best part, it's available 24 slash seven, anytime you need it. Also feel free to email or give us a call. We're here to assist you and help you get through the processes of getting ready for your first semester at IU.

 

[Video: The screen now goes red and the IU trident logo appears at the top. The words Indiana University appear in the middle of the screen, and below that is the website address student central dot Indiana dot e d u.]

 

[End of transcript.]

Description of the video:

[Cheerful music plays.]

 

[Video: The screen is red. The words Indiana University appear, then move offscreen to the left. New words move in from the right of the screen. It reads student central. The word central is then rolled as if on dial and new words appear in rotation. The new words that appear next to student are accounts, then records, then it stops rotation on financial aid so that it reads student financial aid.]

 

[Video: The red screen and words fade away and a new slide appears with an image of the outside of the Student Central building, with large glass doors and many windows. There is a red graphic on the left of the screen that features the IU trident logo and the words student central. Over the image of the building are the words financial aid.]

 

Juliet: Hello again. This is Juliet with Student Central, your one-stop shop for questions about financial aid, enrollment, and a student bill.  In this video, we'll share some of the tips you'll need to access and avoid delays to your financial aid. When you get your financial award notice or summary, review it carefully. If you're offered loans, decide whether you want to accept the full amount, reduce the amount you're borrowing, or decline your loans completely. You'll do this in one IU each year. While you have until August to make any changes to your financial aid package, if you choose to reduce or decline your federal loans, you can and should do so before they post to your student account which is usually 10 days before classes begin. If you do not accept your loans, they will not disperse to your student account to pay your bill. You don't need to accept grants or scholarships; you'll receive those automatically.

 

[Video: The screen clears and a new slide appears titled money matters. There are two bullet points on the screen. The first point reads in one IU go to view or manage my financial aid information. There is a graphic next to this showing the task tab from one IU. The task tab has the same name and an illustration of a calculator and dollar bill. The second point reads visit student loans dot gov if you plan to borrow federal funds.]

 

Juliet: If you accept your loans, you'll also need to complete loan entrance counseling which is a 30 minute tutorial the federal government requires you to complete to ensure that you understand the responsibilities and obligations you're assuming. You'll also need to sign a Master Promissory Note, or MPN, which is a legal document in which you promise to repay your loans and any accrued interest and fees to the US Department of Education. It also explains the terms and conditions of your loans. You'll do this at student aid dot gov. Should you decide to apply for a private student loan, be sure to do so with enough time for us to receive and certify the loan. We encourage all students applying for private loans to do so no later than July to allow adequate time for processing. The same time frame applies for federal Parent PLUS Loans. You can find more information on Federal Parent PLUS Loans at student aid dot gov. Be sure to manage your financial aid closely and keep in mind that the decisions you make, such as a change in course load or degree plan, may affect your financial aid.

 

[Video: The bullet points of the slide change so that a new point is shown. This point reads calculate estimated costs at money smarts dot IU dot e d u. Below this is a sample of a form. The form reads I want to create an estimate for spring 2020, and spring 2020 is a dropdown menu option. It then reads I am an undergrad student from Indiana attending IU Bloomington, where undergrad student, Indiana, and IU Bloomington are dropdown options. The form then reads I plan to take 15 credits in the blank, and 15 is a dropdown option, as is the blank space. The form finishes with I plan to take zero credits online, where zero is a dropdown option. The bottom of the form has a get started button.]

 

Juliet: What if you don't know if you need financial aid because you don't really know how much it's going to cost to attend IU? Getting an IU education is a great way to set yourself up for a successful future but only if you can afford it. Our Money Smarts team has created a cost estimator to help you estimate what it might cost you to attend IU for a semester. You can find this by visiting money smarts dot IU dot e d u. You'll notice there are many variables that you'll need to input so that it's personalized to your student experience. For example, you'll need to select the term you're inquiring about, whether you're in state or out of state, the campus you're attending, your school, as well as how many credit hours you'll be enrolling in. At IU, we have a flat fee where you can sign up for 12 to 18 credits and it's all the same cost. So if you sign up for 18 credits, you're not paying any more money than if you were only taking 12 credits. Most degree programs require you to average 15.5 credit hours per semester to graduate in the traditional eight semesters, with most courses being three credit hours. If you need help determining costs or navigating the calculator, we're here for you. The final video in this series covers the timeline for paying your bill, and some of the most common ways to pay for college.

 

[Video: The screen now goes red and the IU trident logo appears at the top. The words Indiana University appear in the middle of the screen, and below that is the website address student central dot Indiana dot e d u.]

 

[Video: A photo of the Student Central building appears, with lush trees and flowers in front.]

 

[End of transcript.]

 

Description of the video:

[Cheerful music plays.]

 

[Video: The screen is red. The words Indiana University appear, then move offscreen to the left. New words move in from the right of the screen. It reads student central. The word central is then rolled as if on dial and new words appear in rotation. The new words that appear next to student are financial aid, then records, then it stops rotating on accounts so that it reads student accounts.]

 

[Video: The red screen and words fade away and a new slide appears with an image of the outside of the Student Central building, with large glass doors and many windows. There is a red graphic on the left of the screen that features the IU trident logo and the words student central. Over the image of the building are the words student accounts.]

 

Juliet: Hello again. This is Juliet with Student Central, your one-stop shop for questions about financial aid, enrollment and the student bill. In this video, we'll focus on some of the key facts you'll need to keep your bill paid on time.

 

[Video: The screen clears and a new slide appears titled payment options. There is a screenshot of the website with a menu of options regarding costs, financial aid, and paying your bill. The title of the screen from the website reads need to pay your bill, here’s how. It then lists payment options, including use your bank account, use a credit or debit card, use an automated service, use a payment plan, use a college savings plan, use a foreign currency, and third-party sponsors.]

 

Julie: You're responsible for paying tuition, fees and all other charges by the due date on your bill. We'll email you and your third-party users when you have a bill to review. Make sure you're checking your IU email account daily. That's where we'll send your billing notices and other official communications. Your tuition, fees, and amounts owed to the university units like Residential Programs and Services, the IU Health Center, and IU Libraries are added together to represent the total amount due on your student account. Each month, we'll create an electronic bill that shows new activity and the amount that's due by the due date. It's important to note that you need to check your bill every month and it's always due on the 10th of the following month. You'll start to see charges posted to your account in July. Your first bill will be sent in August with a due date of the 10th of September. You can access your bill online through one dot IU. The easiest and most convenient way to pay your bill is by e-check. There's no fee for an e-check transaction  and once you input your bank routing number and your bank account number, the system will store that information for you so you don't have to go looking for it every time you make a new payment. Again, this is a free transaction and it's very easy to use. If you choose to use your debit card or credit card, there's a transaction fee. This is why we recommend using your bank account or an e-check transactionto pay your bill. It's free and it's easy and you don't have to worry about the transaction fee. Another way of paying your bill is the payment plan. Many families take advantage of this because they may not have the ability to pay the entire bill at once. The payment plan allows you to split the bill into four monthly installments, September, October, November and December. It costs $70 to take part in the payment plan each semester. On the day you sign up, the system will automatically draw your first payment plus the payment plan fee from your bank account. This means that if your bill is $12,000, your first payment would be $3,070. This breaks down to $3,000, or 1/4 of the $12,000 total due, plus the $70 fee for being on the plan. The next payments will be pulled automatically from your bank account on the 5th of each month: the 5th of October, the 5th of November, and the 5th of December. You might have questions about why the payments are pulled from your account on the 5th when the bill due date is on the 10th. This is so that the payments will have time to process and post by the due date. If you like how this plan works for you in the fall, remember to sign up for it again in the spring because it does not automatically rollover from one semester to the next. Another payment option is the 529 College Savings Plan. If you're going to pay with a 529 plan, we encourage you to have a conversation with your plan administrator, whoever is holding those funds. There are many different plans and they all have different rules and regulations. Your administrator is the expert on your plan. They'll be able to tell you which charges are covered and which are not. We recommend your plan administrator send the funds directly to you rather than to IU because we want you to stay in control of your money. When you're in control, you get to decide when and how you send the funds to IU. This allows you to stay better informed on when payments are made and how they're sent to IU. You can review other payment options on our Student Central website.

 

[Video: The screen clears and a new slide appears titled have questions, email us at s c u at Indiana dot e d u. There are social media usernames below that. On twitter, the username is at s t u central IU. On Instagram the username is student central IU. On Facebook the username is student central IU. At the top of the screen is a graphic that shows a search bar and an ask button. In the search bar it reads questions for student central. Under the ask button, it reads student central dot Indiana dot e d u. Then it lists financial aid, student accounts, and student records. Below the graphic is the website address again, student central dot Indiana dot e d u.]

 

Juliet: We just gave you a lot of information in a very short amount of time, which means you're probably going to have questions. We encourage you to use our Ask Student Central tool. This tool is available at the top of every page on our website. If you have a question about paying a bill, type in “how do I pay my bill” using real language instead of keywords. The tool will provide generic answers and guide you to the right place on our website where you can learn more about whatever topic you have questions on. The best part, it's available 24 slash seven, anytime you need it. Also feel free to email or give us a call. We're here to assist you and help you get through the processes of getting ready for your first semester at IU.

 

[Video: The screen now goes red and the IU trident logo appears at the top. The words Indiana University appear in the middle of the screen, and below that is the website address student central dot Indiana dot e d u.]

 

[End of transcript.]

Safety

Check out important safety tips and learn all about how IU keeps students safe.

Description of the video:

[IUPD logo comes into frame, then fades into video of Chief Jill Lees in an room in the IUPD offices with a window behind her and bookshelves beside her.]

 

[Chief Lees] Hi, my name is Jill Lees Indiana University Police Department. On behalf of IUPD, we would like to welcome you to this great campus. We're here today to talk to you about some very important safety tips. I first would like to share the very important download of the Rave Guardian app. This is IU's premier safety app on campus. This is the one that we follow and this is the only one that we recommend to keep you safe. Contained on this app, you have important links to different organizations, different websites, important numbers that you might need while you're on campus this fall. You can call 9-1-1 from this app and also call IUPD. Some very important features here also that you can send texts via Tips to IUPD, and you can do that anonymously. So this is where see something, say something is so important to keep our campus safe. You also have on here a safe walk timer where your friends can keep track of when you leave the library and walk home after a late night studying. And finally, you have an inbox. And the inbox will allow you to receive messages of very important emergency alerts and different crimes that might occur on campus. At IUPD we want to keep campus safe because safety is our number one priority. So please download the app on your app store. And now I'd like to turn it over to Deputy Chief Shannon Bunger for even more safety tips to keep you safe this fall.

 

[Video: image changes to one with Deputy Chief Bunger in the same room as Chief Lees but in tighter shot]

 

[Deputy Chief Bunger] Hi, I'm Shannon Bunger and I'm the Deputy Chief of Police for the Indiana University Police Department here in Bloomington, Indiana. On behalf of IUPD, welcome to the greatest university in the country, in my opinion. Just a quick couple of safety tips today. Number one, Uber safety. When you're calling an Uber make sure you're getting into the correct car. Yes, people have gotten into the wrong cars and it has caused some confusion. So check the license plate to make sure it's the right one and check the driver to make sure it's the right driver that you've requested to. Cell phones. Make sure your cell phones are charged up. It's easy to go to bed at night and forget to put it on the charger, and then you lose a charge during the day and then you don't have it when you might need it. So keep those phones charged up. Third, take care of each other while on campus. If you go to a party, and yes, students go to parties, if you go to a party with three or four friends, make sure you come home with those three or four friends. Take care of each other. It's very important out here that we look out for each other. Fourth, keep it yours, lock your doors. If you're gonna be gone from your dorm for even five minutes - yes, lock your door. If you're going down to the shower, lock your door. It's important that you lock your doors all the time. Even if you're in your room, keep your doors locked, so you don't get that uninvited visitor into your room in the middle of the night. And finally, social media. Be careful about what you post on social media. Things can be hurtful, and also it can come back to haunt you down the road when you're looking for a job. So just be careful with your social media. Again, we know this is not the way you wanted to see a spring session with your university police, but it's where we're at today. We're looking forward to seeing everyone in August and having a great freshman year at Indiana University. And as always, Go Hoosiers!

 

[Video: image fades out and back in with Deputy Bunger in the same office]

 

[Deputy Chief Bunger] Our next video is going to talk about frauds and scams. Unfortunately, we take reports every day on campus from people that got frauded out of their money and was scanned out of their money. This next video was shot by the Investigations Unit a couple of years ago, and it has great information on it. Detective VanLeeuweun and Detective Koontz.

 

[Video: image fades and changes to one with both Garth VanLeeuwen and Nate Koontz, which contains subtitles.]

 

[Det. VanLeeuwen] Hello, I'm Garth VanLeeuwen.

 

[Det. Koontz] And I'm Nate Koontz. We're detectives at the Indiana University Police Department in Bloomington.

 

[Video: Shot focuses on Det. VanLeeuwen]

 

[Det. VanLeeuwen] Today we're going to talk about scams, more specifically online scams from websites like Facebook Marketplace, Craigslist, and Offer Up.

 

[Video: shot changes to only Det. Koontz]

 

[Det. Koontz] If somebody's asking you to pay them in the form of iTunes gift cards, it's fake, it's a scam. There's not a single legitimate organization on the planet outside of iTunes that wants payment in the form of iTunes gift cards.

 

[Video: shot focuses back to Det. VanLeeuwen]

 

 [Det. VanLeeuwen] A good practices is, is that if it's too good to be true, it probably this. Nate, tell us a way that we can check to see if it's a scam.

 

[Video: shot changes to one with both Det. in the screen, as Det. Koontz explains how to check if they are scams, then focuses on Det. Koontz mid sentence]

 

[Det. Koontz] Listen, just Google it. Okay, you can Google phone numbers, websites, Google the set up. Chances are, if it's a scam, somebody's posted it on one of the alert websites and it'll come up on Google.

 

[Video: shot changes to display both det.]

 

[Det. VanLeeuwan] Good point. That's all we have for today.

 

[Det. Koontz] Listen, it seems fishy, don't take the bait.

 

[video: image fades back to Deputy Chief Bunger]

 

[Deputy Chief Bunger] So a big thing popped up on campus a couple years ago and across the country: Scooters. So it's very important we have scooter safety while on campus. There's over 45 thousand students that attend Indiana University, plus faculty and staff, and visitors. So it's very crowded, and throw in scooters and it gets even more crowded. So watch a short video that I did a couple years ago on scooter safety.

 

[Video: clip changes to Deputy Chief Bunger riding a scooter while wearing a helmet close to 17th St with traffic sounds behind him. He parks the scooter next to a bike rack. He explains reminders about riding scooters on campus and around town. ]

 

[Deputy Chief Bunger] Oh, hi. I'm Captain Shannon Bunger with the Indiana University Police Department. Just a couple reminders about scooters on campus. When riding, always wear a helmet. You're on the road, rules of the road apply. Stop at stop signs stop at them stop lights. You're on the sidewalk make sure you're yielding right of way to the pedestrians, and always park your scooter at a bike rack or near. Don't block an ADA ramp, doors to buildings, and don't throw them in the street. Yes. We've seen them thrown in the street. With your help, we can make Indiana University more scooter friendly. And as always, Go Hoosiers!

 

[Video: camera lowers to focus on the bike rack and image returns to Deputy Chief Bunger in the room sitting down]

 

[Deputy Chief Bunger] And this next video will talk about bicycle safety on campus. Enjoy.

 

[background music]

 

[Video: short video plays where it explains the safety rules of riding bikes, bringing up the Indiana Law on how they are similar to those on driving and riding motorcycles and gives a website at the end to visit “protect.iu.edu”]

 

[Video: Image fades to both Chief Lees and Deputy Chief Bunger standing next to a IUPD car in front of Assembly Hall]

 

[Chief Lees] Deputy Chief Bunger and I are proud alumni of Indiana University. And again, we'd like to welcome you to IU, the Big Ten.

 

[Deputy Chief Bunger] And as always, Go Hoosiers!

 

[Video: Image fades out and into the IUPD logo]

Technology

Get updated on all the tech things your student needs to know as a new student at IU.

Description of the video:

[Video: Footage moving towards vintage TV.]

 

Voiceover: Next on the tour, thesensory deprivation lab. We'll see if you can commune witha real life Demogorgon.Follow me.

 

[Video: The screen is black. The read words “Tech Things” appear and then fade off screen. More red words appear. They read, “Chapter One: Messages from Beyond,” then fade off screen.]

 

Voiceover: At IU, your safety is our first priority.Sign up for IU Notifyto get emergency notificationsvia text and email.Learn more atuits.iu.edu/studentguide.

 

[Video: Footage of a girl sitting at a desk. The words, “IU alert: the National Monster Service has issued a Demogorgon warning for your area. Seek immediate shelter.” are seen on her phone. White words appear in the middle of the screen that read “uits.iu.edu/studentguide,” then fade away. The screen is black again. Red words reading “Chapter Duo” are pushed to the edge then fade away]

 

Voiceover: To keep strange things away from your personal data,Indiana University usesTwo-Step authenticationto protect your account.Enroll your device,download the Duo mobile app, and choosesend me a push any time you login.Push notifications arethe fastest way to confirm your identity.Learn more at uits.iu.edu/studentguide.

 

[video: White words appear in the middle of the screen reading, “uits.iu.edu/studentguide.” The screen is black. Red words appear that read, “Chapter Three: Ready Printer One.”]

 

Voiceover: Save your tokens.Send documents to printfrom your phone with thePharos Print Mobile app.Stop by any printer anywhere oncampus and release your print jobusing your Crimson Card.Learn more at you.uits.iu.edu/studentguide.

 

[White words appear in the middle of the screen reading, “uits.iu.edu/studentguide.” The screen turns black. Red words appear that read, “Chapter Four: Alone in the Dark.”]

 

Voiceover: Don't get lost in the dark.We're here when you need us24-7 via live chat,phone, email, and the knowledge base.We also have walk in supportcenters and staffed student technology centerson some campuses.

 

[Tech] Oh, hi. How may I help you?

 

[Voiceover] Learn more at uits.iu.edu/studentguide.

 

[Video: White words appear in the middle of the screen reading, “uits.iu.edu/student guide”]

 

[Tech] Okay.

 

[Video: The screen turns black. Red words appear that read, “Chapter Five: Everything Must Go.”

 

[Student 1] This does not look like the place for modern technology.

 

[Student 2] Leave it alone. Steve said it was good dealsand good tech. What's so new about this anyways?

 

[Voiceover] Looking for tech?We offer deals on new stuff you want.

 

[Student 1] Nancy?

 

[Voiceover] Like discounts at Dell, Apple,and AT&T. Learn more uits.iu.edu/student guide.]

 

[Video: White words appear in the middle of the screen reading, “uits.iu.edu/studentguide.” The screen turns black. Red words appear that read, “Chapter Six: 400 Apps & Counting.”]

 

Voiceover: Looking for software andtools to get the job done?Save yourself a tripto those discount retailers.IU provides access to over 400 appslike Microsoft Office and Adobe Creative Cloudat no additional cost to you.Just log into IUwareto find and download what you need.You can also use IUanyWareto access apps over an internet connectionon demand and save your files in the Cloudfrom any location using any device.So forget the Crazy Dave's out there,save your money and you've IUware andIUanyWare forall your college software needs.Learn more at uits.iu.edu/studentguide.

 

[Video: White words appear in the middle of the screen reading, “uits.iu.edu/studentguide.” The screen turns black. Red words appear that read, “Chapter Seven: Find Your Drive.”]

 

Voiceover: Got important stuff tostash away for later?IU's Cloud Storage Portal providesa way to choose fromseveral locations in the cloud,like Google Drive or Microsoft OneDrive.

 

[Student] Mom?

 

[Voiceover] Success at IU means havingthe right tools. Learn more at uits.iu.edu/studentguide

 

[Video: White words appear in the middle of the screen reading, “uits.iu.edu/studentguide”]

 

[End Transcript]